Acceptable Use & Prohibited Activities
Who issues this policy, and why it exists
1.1This acceptable use policy is issued by STARECOM ("we", "us"), the operator of starecom.net and the provider of the services described on it.
1.2It states plainly what we will and will not build, host or operate. It applies to every engagement, to every system we run on a client's behalf, and to anyone using a system we operate.
1.3We publish it because screening the work we take is part of being a credible supplier. A supplier that will build anything for anyone is a supplier that will eventually build something that harms its other clients, its payment providers and itself.
1.4This policy works together with the AML / CTF Policy and forms part of the Terms of Use & Service Agreement.
Unlawful activity
2.1We will not build, host, operate or assist with anything that is unlawful in the operator's jurisdiction, in the client's jurisdiction, or in the jurisdiction the system is aimed at.
2.2This includes any system whose purpose is to facilitate an offence, to conceal one, or to evade a lawful obligation — including tax evasion, sanctions evasion, and the structuring of payments to avoid a reporting threshold.
2.3Where an activity is lawful only under a licence, we require sight of that licence before accepting the work, and we verify it against the regulator's public register where one exists.
Financial services, investments and income claims
3.1We will not build or operate:
- unlicensed financial services of any kind — deposit-taking, lending, payment services, e-money issuance, money remittance, currency exchange or brokerage carried on without the authorisation the activity requires;
- investment schemes, funds, pooled investment vehicles or securities offerings that are not properly authorised and disclosed;
- any offering that promises or implies a guaranteed return, a fixed yield, or risk-free profit;
- high-yield investment programmes, matrix or cycler schemes, pyramid or Ponzi structures, and multi-level marketing schemes whose income derives principally from recruitment rather than from sales to end customers;
- binary options, and contracts-for-difference or forex offerings marketed to retail customers without the required authorisation and risk warnings;
- cryptocurrency token sales, presales and staking or yield products that make return promises or lack the required disclosures;
- debt relief, credit repair or advance-fee loan operations of the kind that charge before delivering.
3.2We make no income claims about our own services and we will not build systems that make them for others. If your offer needs an earnings promise to convert, we are not the right supplier.
Gambling, adult content, weapons and controlled substances
4.1We will not build or operate unlicensed gambling — casinos, sportsbooks, lotteries, sweepstakes, betting exchanges or gambling-adjacent mechanics such as loot boxes marketed to minors. Licensed operators must evidence the licence for every market they target.
4.2We will not build or operate adult or sexually explicit content, escort or sexual services platforms, or any adult-oriented service.
4.3We will not build or operate anything relating to weapons, firearms, ammunition, explosives or their components, or to the circumvention of arms-control rules.
4.4We will not build or operate anything relating to controlled substances, illegal drugs, drug paraphernalia, or the sale of prescription medicines or pharmaceuticals without the required licence.
4.5We will not build or operate anything relating to human trafficking, exploitation, or the sale of human organs or tissue.
Counterfeits and intellectual property
5.1We will not build or operate marketplaces, storefronts or fulfilment systems for counterfeit goods, replicas sold as genuine, or grey-market goods misrepresented as authorised.
5.2We will not build systems whose purpose is to infringe copyright, trade marks or patents, including piracy sites, stream-ripping services, licence-key resellers, and services that strip digital rights management.
5.3We will not use content, code or assets you supply where we have reason to believe you do not hold the rights to them, and we will stop work if that emerges mid-engagement.
Malicious technology
6.1We will not build, host or operate:
- malware, ransomware, spyware, keyloggers, remote access trojans or any software designed to damage, disable or gain unauthorised access to a system;
- phishing sites, credential-harvesting pages, or any interface designed to impersonate another organisation and capture what a person types into it;
- botnets, denial-of-service tooling, or infrastructure for coordinating attacks;
- spam infrastructure or bulk unsolicited mail — including systems built to send to purchased or scraped lists, snowshoe sending arrangements, and anything designed to evade a mail provider's abuse controls;
- scraping-for-resale operations — systems that harvest another party's data or content in breach of its terms in order to sell it on;
- carding tools, bank-drop systems, account-takeover tooling, and services selling stolen data or credentials;
- systems designed to defeat CAPTCHA, rate limiting, age verification or fraud controls operated by someone else.
6.2Security testing we carry out is always authorised in writing by the owner of the system being tested, and is scoped in the engagement.
Deceptive marketing and fabricated proof
7.1We will not build systems whose purpose is to mislead the people using them. Specifically, we will not implement:
- fabricated testimonials, invented reviews, fake case studies or stock photographs presented as named customers;
- fake scarcity, fake countdown timers, fake live-purchase notifications, or invented user or revenue counters;
- hidden or misrepresented subscription terms, negative-option billing, and checkout flows that obscure the total price or the renewal;
- cancellation flows designed to be harder than the sign-up flow;
- consent interfaces that pre-tick boxes, disguise rejection, or make refusing consent harder than accepting it;
- impersonation of a person, brand or public authority, and any interface designed to be mistaken for one.
7.2This applies to our own site too, which is why it carries no client logos, no testimonials, no invented statistics and no performance dashboards. When we have references we are permitted to publish, they will be real and attributable.
Hate, harassment and harm
8.1We will not build or operate platforms whose purpose or predictable effect is to promote violence, terrorism, or hatred against people on the basis of race, ethnicity, national origin, religion, disability, sex, gender identity or sexual orientation.
8.2We will not build systems for harassment, doxxing, stalking, or the non-consensual sharing of intimate images, nor anything involving the exploitation or endangerment of children.
What happens if this policy is breached
9.1Before engagement: we decline the work. Where the request falls into clause 2 or clause 6 we may also decline to explain our reasoning, and where the AML / CTF Policy applies we are prohibited by law from explaining it.
9.2During an engagement: we raise it with you first, in writing, where it is safe and lawful to do so. Many breaches are misunderstandings and are resolved by changing the feature.
9.3Where it is not resolved, or where the breach is serious: we may suspend the work and any systems we operate, immediately and without notice where there is a risk of ongoing harm, and terminate the engagement under clause 11 of the Terms of Use.
9.4Fees. Where we terminate for a breach of this policy, work already performed remains payable. Refunds are governed by the Refund & Cancellation Policy.
9.5Reporting. Where we are legally required to report a matter to a regulator, a law enforcement agency or a financial intelligence unit, we will do so. Where the law prohibits us from telling you, we will not tell you.
9.6Suspected breaches can be reported to us at . We treat reports seriously and confidentially.
If you think we have this wrong
10.1This policy is deliberately firm, and it will occasionally catch a legitimate business that sits near one of these lines. If you believe your work has been declined in error, write to with the detail and, where relevant, your licence, and we will look again.
10.2Disagreements about a decision under this policy follow the Complaints & Dispute Resolution procedure.
Questions about this document go to . We aim to reply within one business day, and in any case within 2 business days. Post is accepted at the registered office shown above where one is listed.
This document is version 1.0, last updated 2026-09-07. Superseded versions are available on request.